My Warner Stay

The activities we offer vary from site to site. Log in to see what's available to book on your break. We are adding more activities into My Warner Stay throughout the year, so keep checking back.

When you book an activity, it will be added to your room account to be paid on site once you have completed your break with us.

Activities are currently booked individually, if you want to do an activity as a group, please ensure everyone books for the same date and same time, and speak to the Hotel upon check-in.

Activity bookings can be amended. You can view and change your activity bookings at any time, simply by logging back into your account and clicking ‘edit’ next the booking on your itinerary.

If you would like to cancel any activities, please speak to a team member at the hotel upon arrival.

Guests making a new booking will receive an invitation to book their dining times minutes after the holiday booking is confirmed.

To receive and email confirmation we require all our guests provide an email address at the time of booking. We recommend booking as early as possible to secure the best times for dining and activities.

Guests may have different plans for the duration of their break. The My Warner Stay portal requires guests to book times for breakfast and evening meal for each day of the stay, but you can choose the times that suit your plans.

You can view and change your dining times at any time, simply by logging back into your account and clicking ‘edit’ next the booking on your itinerary. From time to time, we receive cancellations, so you can check and amend dining times up to 48hrs before your break starts.

We recommend booking as early as possible to secure the best times for dining and activities. Dining needs to be booked at least 48 hours before a stay. Otherwise, we’ll allocate times for you before your arrival.

Currently, My Warner Stay doesn’t capture special requests. Should you have any specific requests about your dining times please speak to a member of the hotel/village team on your arrival. We cannot guarantee to meet all special requests, however we will do our best.

We’re asking everyone to book dining times ahead of a stay so we can expertly plan and manage the flow of guests for a relaxed dining experience for every guest.

A printout is not required. You can login into your My Warner Stay account at any time to view your dining and activity bookings. If you have provided your email address as part of your booking, you will also receive a confirmation email once you have confirmed your booking within 24hrs.

If you are travelling to the same hotel, for the same break dates, then you are able to create a social dining group on My Warner Stay. To book a social group, simply click the ‘create group’ button when you first open the breakfast or dinner booking page, follow the prompts to create your group.

If your booking includes two or more rooms and your party wishes to dine together as a group, the lead guest can create a social dining group on My Warner Stay using the individual booking references found in the second page of booking confirmation. You will need to provide the booking references and the surname(s) of each room. To book a social group, simply log in to My Warner Stay and click the ‘create group’ button when you first open the breakfast or dinner booking page, follow the prompts to create your group.

Yes - you can add friends or family to your booking after you have created it. Please note it will only work if they have no existing bookings for breakfast or dinner.

You can link friends and family to your existing dining party using the 'Manage dining party' button. Please note the people you are adding will need to have booked the same dining times as you.

Each guest in your dining group will need to log in to My Warner Stay with their holiday reference number, surname and hotel to change their individual dining booking.

The group name can be anything you choose, as long as it is meaningful to you and your party.

Evening entertainment will be available throughout your break and can be attended at your leisure with no requirement to book.

If you amend any of your break details - such as location, dates, number of nights or number of people in your party - new dining time bookings should be made for each day of your stay on My Warner Stay. Use your surname and booking ID as usual to log in and book breakfast and dinner times.

If you need further support on using the My Warner Stay portal, you can speak to an advisor - click the speach bubble at the bottom right of this page and pop us a message to let us know how we can help you.